Orpheum Theatre – Memphis

The Orpheum Theatre is truly one of Memphis’ most remarkable success stories; a theatre able to overcome a variety of adversities that ranged from several untimely bankruptcies, a devastating fire, the decay of downtown Memphis, and the threat of demolition for the construction of an office complex. Yet the “South’s Finest Theatre” rose above all this and is the Mid-South’s premiere performing arts center.

General Information

Tickets: To buy your discounted Wicked Tickets at the Orpheum Theatre- Memphis use the discount code word Wicked on our secure checkout page and receive 5% off your purchase, only at wickedticketsny.net.

Concierge & Information Desk: For your convenience there is an information desk located in the Grand Lobby.

Coat Check:
For a small fee there is a coat check in the Grand Lobby.

Children: The Orpheum’s Broadway productions are generally suitable for ages 12 & older. Children under 4 not admitted unless age appropriate. Everyone who enters the theatre must have a ticket.

Tours: Available for groups of 20 or more. Call 901-525-7800, ext. 234

Art Gallery: Sponsored by UP Bank, located on the mezzanine level.


Restrooms: Located in the parlor, balcony, lower lounge, and lower gallery areas. The largest facilities are in the lower lounge located below the Grand Lobby. Restrooms for the physically challenged are located in the parlor adjacent to the Grand Lobby.
Special Seating and Services

Latecomers: Will be seated at an appropriate break in the performance.

Infrared Hearing System: Headsets are available in the coat check room. Donations are appreciated.

Seating for the Physically Challenged:
Available at any ticket center. Please let the Orpheum know of any special requirements or assistance that you may need in advance.

Accessible Seating Policy:

The Orpheum Theatre is an historic building. By enlisting the aid of an accredited architectural firm and input from other organizations concerned with limited access, we have made every effort to provide comfortable and accommodating space for physically challenged patrons.

Accessible seating has been arranged in the rear Orchestra left. As we are not able to provide seating in the upper levels of the Theatre because of safety precautions, the seats in this designated area are priced at the lower balcony price.

There are five spaces for wheelchairs and five chairs for other accessible needs, such as walkers and any other physical limitations. The row directly in front of the wheelchair spaces, Row BB, is held for anyone accompanying patrons with accessible seating requirements. Row BB tickets are priced the same as the regular back orchestra. These seats are released for public sale 48 hours prior to performance time or earlier in the event of a sell out.

The five chairs available in the accessible section for other special needs patrons can be sold to companions or other patrons without special needs, 48 hours before performance time provided they are still available.

The Orpheum has two handicap parking spaces in the private lot on the west side of the building. These parking spaces are offered to anyone with a handicap license plate or parking pass on a first-come basis. Some public lots near The Orpheum also offer handicap parking.

Emergency Info

Emergency Calls: Please turn off cellular phones and beepers when entering the theatre. Inform those who may need to reach you in an emergency to call 901-525-7800 with your seat number.

No-Smoking Policy: Smoking is prohibited inside the theatre. Please take your ticket stub for readmission if you leave the building to smoke.